Urgent Care and Walk-in Clinic Reviews Near Knoxville, TN
AFC Urgent Care Provides 5 Star Doctor and Medical Service Ratings in Knoxville
“Very professional.” Tina F.
“It was the first time I went to one of your facilities, but it was a very smooth process. In fact I recommended it to my wife. Your Knoxville office is one you should be proud of.” Kevin K.
“I was there with my son. I couldn’t have been more pleased with our experience. We both would highly recommended this office.” Gina M.
“My Dr was very informative about my symptoms and so was the medical assistant..very nice people.” Tammy S.
“Dr Congress is great and compassionate. And she even follows up with patients herself.” Derrill S.
“This location was wonderful! They answered all of my questions thoroughly. I think it’s really helpful that they print your discharge papers off for each patient to make sure that you get the correct medication later on.” Elizabeth A.
“I appreciated that everyone I encountered at the clinic today was friendly and accommodating. I never felt like they were trying to rush me through my visit. I had to have both ears irrigated and cleaned out and the doctor and staff were very thorough in performing this delicate procedure.” Rosemary M.
“Awesome staff.” Margaret M.
“There was no waiting when I arrived, late afternoon getting off the plane for suspected broken toe. I had identified your agency based on reading web information – I like that you use MDs, I appreciated that you stated you have an X-ray machine, which I would need, and also provide cost assistance for those without health insurance. I called several urgent care places, including one closer. The other agency phone person was not welcoming nor helpful on the phone, and rather rude. Conversely, the person who answered the phone at your place was welcoming and helpful and answered my questions. The MD was gentle with my toe – thank you – listened to me, offered his opinion (not broken) but would be happy to Xray if I wanted to confirm it. He found out the cost upon request prior to doing it, which I appreciated. He also offered a radiologist to review it. I appreciated his respect of the patient and my wishes. All in all a great experience and I would definitely consider using your agency again if I should need it.” Lisa L.
“Great place. I visited since my regular doctor was booked out almost a week. I was able to get seen the same day and get on the road to getting better. I found out that this morning that my kids can get seen there too if the need arises. No more waiting a week to get seen if they get sick.” Denise H.
“This office staff is very professional and efficient. The waiting room was very clean and inviting but you do not have wait very long. The Dr made sure that instructions/ options were thoroughly explained.” Karen M.
“Everyone was friendly and thoughtful. The receptionist took care to ensure I understood potential financial responsibility. The doctor explained treatment options and pros and cons of both, allowing my son and I to make an informed decision about his treatment plan. We we there after closing time, but they still took their time to care for us properly.” Paula S.
“Excellent service!” Ralph W.
“Excellent choice for quick and quality medical care. Having x-ray and blood work results on site is a big plus.” Rick W.
“Very pleased to find such knowledgeable staff when I became ill while on vacation. Their care is very much appreciated!” Mary R.
“I have four small children and I was extremely impressed! I WILL BE BACK!” Nira S.
“Our doctor was fantastic! He listened to my thoughts and was happy to answer all questions. We didn’t feel rushed at all and I felt like he really cared about me.” Hannah C.
“I had a wonderful experience. I went in on the Sunday before a holiday and everyone was so nice. They were understanding and helped me find the perfect stint for my broken finger.” Megan B.
“I went to AFC for a routine infection but the Nurse Practitioner was a good diagnostician. He was kind and patient and made sure he understood my medical history before prescribing. I couldn’t believe I got out within the hour and had a prescription a few minutes later. I would fully recommend AFC to family and friends.” Helen S.
“Extremely satisfied. Highly recommended. Can find no faults. Will visit again.” Christopher G.
“I love coming here–very nice staff!” Madison B.
“Very impressed. I shall be back!” John C.
“I was impressed with the level attention I received from Dr. Congress. Dr. Congress showed me that she cares for the wellness of her patients. The front desk office attendant and the nurse were also attentive. I have been recommending your office to my co-workers. I cannot belive that when I called for a prescription refill, Dr. Congress called me back personally.” Nassir G.
“Great service and friendly staff!” Rebecca C.
“The facility is wonderful, Michael was pleasant, Dr. Congress is so warm, friendly and very thorough. I am impressed with how clean and bright the facility is.” Vicki W.
“Great experience. Dr. Congress was very personable and professional. Instructions were very clear. All staff were very nice and knowledgeable. Very clean facility! Keep up the good work!” Patti S.
“I couldn’t get in to see my regular doctor and these folks were very nice and helpful. I’ve never been to an urgent care office before, so this was a good experience.” Michelle W.
“This was my first visit to the AFC Urgent Care. It was a holiday and my regular doctor’s office was not open. Everyone was very friendly and I felt well taken care of by the staff.” Lindsay W.
“Thank you all for a quick and easy visit. Everyone was nice and friendly.” Glenna B.
“Doctor and staff were awesome. Will definitely recommend and use this service again.” Michael W.
“Awesome people–all of the staff made my visit very pleasant. I would recommend to all my friends and family. THANK YOU SO MUCH!” Paul F.
“Very comfortable to be there.” Johnny C.
“Both of my visits were really great. The entire staff was friendly, welcoming and obviously skilled and efficient. Both doctors kept me at ease and the sutures for my cut produced an excellent result.” Donna T.
“Most impressive urgent care I’ve ever been to!” Colleen H.
“I had an amazing experience! Everyone was exceptional from the front desk to the medical assistant to the doctor! I have never had such a great experience at an urgent care and I will be sure to tell friends and family about AFC. Thank you to the staff!” Ashley W.
“Your staff: Dr. John NcMichen, Terry Lynn, Sarah, and Michael were prompt and professional. Dr. McMichen gave my uncle, who has a major hearing deficit because of mortar fire in World War II,, his undivided attention and was kind, thorough and deliberate in the diagnosing process. Dr. McMinchen personally called me to follow-up on his care after being admitted to the Park West Hospital ER. You are commended for providing a medical center for care for residents in need since my uncle’s primary care office was closed on Friday afternoon and the home health nurse called to inform me my uncle had fluid in his left lower lobe. I had no where to turn except your facility to avoid an unnecessary ER visit. However, after Dr. McMinchen’s diagnosis there was no doubt the ER visit and hospitalization were validated and medical expense was not wasted. ” Dianne D.
“I was very impressed with this facility. This center was very clean. The doctor was very warm and friendly, I wish she was my regular doctor. She took time to listen, ask questions and make a referral for physical therapy. I didn’t feel rushed, I didn’t have to wait to see the doctor which was another pleasant surprise.” Vicki W.
“Brought 4 year old granddaughter in. Great experience, will use again.” Denise S.
“This was our second visit to your facility on Kingston Pike, and we were very impressed again with how caring and friendly the staff was! Keep up the good work!” Shawnda E.
“Love the staff! Took great care of my daughter! Very sweet doctors!’ Joy M.
“I appreciate the thoroughness and care of Dr. McMichen and all the staff. They followed up with me by phone, even as I returned to my home state. Thanks for all your care. ” Mary M.
“Second visit in two months. AFC is a great concept. It is a new and clean facility. The copay is much cheaper than the ER, and the copay is also the same as my primary doctor visit without the wait or scheduling issues. I was able to get a steroid and antibiotic shot to “jump start” my recovery process, as well as the typical oral “Z pack” antibiotics. The staff was very friendly.” Steve E.
“Excellent service! I would recommend this clinic to anyone!” Caroline C.
“The entire staff was friendly & professional!” Julie H.
“I absolutely loved my visit there. My mom came with me and decided that she and her boyfriend would be going there anytime they needed urgent care. We were extremely pleased with the doctor and staff. It’s worth the drive from Maryville!” Amanda B.
“Pleasantly surprised that the office called a couple days after the visit, just to check in that things were ok. Fantastic patient care!” Staci R.
“I absolutely love the fact that I was seen by an MD. It is so rare these days to be seen by anyone other than a PA. I also appreciate that he called me a couple of days later to follow up to make sure I was feeling better. Well done!” Wade R.
“Kim and Jennifer were great and so was the Doctor! I plan on using them again, hopefully not too soon though!” Darla W.
“This was our first visit to AFC. The staff was very friendly and quick with the results. I would highly recommend AFC.” Kara H.
“We had a wonderful experience. Dr Congress and the staff took great care of my son and did a wonderful job interacting with him to help him feel comfortable. They followed up a day or two later to see how he was doing, which I thought was a nice touch. Kudos to everyone!” Robert P.
“My care was excellent even had a follow up call today from the doctor to check on me. I was very impressed.” Nancy W.
“I felt really welcome! Easily one of the best experiences of care I had.” Courtney F.
“It was a great visit and the short wait time was really good. The staff was very nice. I will definitely tell others about it.” Sherry R.
“This was my first visit to AFC. I am glad you are open on weekends. I was suffering from a painful UTI and if your service was not available, I would have had to wait until the next day to see my doctor (or go to an emergency room).” Sandra L.
“Ahhh Man that Doctor really fixed me up…Diagnosed the problem and gave me medication that really worked.That was Thursday morning and I cannot say I was not feeling under the weather thru the weekend but here it is Monday and I am back at work..Not feeling 100% but alive..Have a cough and feeling better. Tell the Doc Thanks.” Harold E.
“I really liked it there! They got us in and we’re really friendly… will definitely go back if I need to.” Brandy W.
“My care was awesome. My nurse was gentle and very kind. Great clinic. Thank you.” Nancy W.
“I would recommend this place to family and friends. They were A1.” Alfred J.
“It was a great visit. I appreciate everyone’s understanding of my illness and my desire to quickly reengage in my life.” Tracy L.
“Very positive experience. Will definitely use again if needed. All staff were polite and professional. The facility was clean and inviting.” James S.
“Wonderful patient care.” Mindy S.
“Dr. McMichen and his staff were wonderful. Quick but thorough without undue wait times or feeling rushed. I would not hesitate to recommend this office to anyone in need.” Brian C.
“I was in need of care and out of town. There was very little wait time and the doctor and nurse took care of me right away. I started to feel better later that evening.” Melissa H.
“Thumbs up!! Keep up the great work.” Charlene T.
“I was really impressed with my experience at AFC Urgent Care. I usually go to minute clinics but someone recommended them to me. I will definitely come here from now on.” M. C.
“AFC Urgent Care in Knoxville, Tn., is awesome! Great staff, and I was treated with the utmost concern. Will be my go-to when I need to see a doctor!” Marilyn H.
“I have told everyone I know about this clinic since my visit. I would choose a visit to AFC […] if I had an issue that needs resolving quickly.” Lakeisha W.
“I was in and out in less than 20 minutes. The staff was friendly and helpful. I will definitely use your clinic again as needed and recommend to friends.” Matt S.
“Excellent staff, and the doctor was so kind and attentive. She took time with me.” Lisa S.
“Loved the physician and the attention paid to details of my injury. Would use this service again. Much better than my PCP experience.” Stephenie B.
“I absolutely LOVE this place!!! I had been suffering for three weeks. I had been to my PCP and the CVS Minute Clinic, and had been given the wrong diagnosis. The doctor I saw, set me on the road to recovery. I’m extremely grateful.” William G.
“I was very pleased with my visit and I couldn’t suggest anything for improvement. I was waiting on my doctors office to schedule a cat scan and I was hurting so bad and got tired of waiting that I went to the clinic and they scheduled a cat scan for me immediately. Thank you to the entire staff for caring for me.” Kathleen C.